Solutions by industry
Kareenos for security and guarding
A guarding company is judged on what happens at 2 a.m., when nobody from the office is awake. Patrols get missed, incidents are written up at the end of a twelve-hour shift, and what the night guard knew never reaches the morning.
Kareenos gives that watch to agents. They check every patrol as it happens, turn a guard’s voice note into a proper incident report, and brief each shift. Your supervisors and operations managers see everything in myKareenos.
- Who it is for
- Security and guarding companies with guards on client sites, from a few sites to many.
- What comes in
- Checkpoint scans, guards’ voice notes and photos on WhatsApp, client emails, alarms from your systems.
- Your teams
- Supervisors and operations on the web, guards on the myKareenos app.
- A good first agent
- Patrol checks. Incident reports usually come next.
A day with agents on the team
What arrives, what the agent does with it, and who in your team sees it in myKareenos.
- 2:05 a.m.
A checkpoint scan at the west gate does not happen.
smart_toyThe agent calls the guard after five minutes. No answer, so it checks the guard’s location: no movement for 40 minutes.
groupsSupervisors get the site, the guard’s location and the history, and the roving supervisor goes to check.
- 3:40 a.m.
A guard sends a voice note: “Someone tried the back door, west building.”
smart_toyThe agent writes it up as an incident, asks the guard three short questions, attaches photos and times, and notifies the client the way their contract says.
groupsOperations see the incident complete before morning and decide any follow-up with the client.
- 6:45 a.m.
Night shift ends across 40 sites.
smart_toyThe agent writes each site’s overnight summary (exceptions, incidents, open items) and briefs the incoming guard.
groupsGuards start the shift knowing what the night knew, on the myKareenos app.
- 10:00 a.m.
A client asks by email for last month’s patrol record.
smart_toyThe agent compiles patrols, response times and incidents for their sites from your sheets, and drafts the reply.
groupsAccount managers approve the report with one tap before it goes to the client.
- 4:00 p.m.
A guard’s licence expires next week.
smart_toyThe agent reminds the guard, collects the renewed licence as a photo, and updates your Guards sheet.
groupsScheduling sees who is cleared to work before the roster goes out.
The agents
Each agent has one job and reports to one of your teams.
- security
Patrol Check Agent
Watches every patrol and checkpoint across every site, and catches a miss in minutes, not in the morning.
groupsReports to Supervisors, in myKareenos - report
Incident Report Agent
Turns a guard’s voice note into a complete incident report, and notifies the right people while it is fresh.
groupsReports to Operations, in myKareenos - swap_horiz
Shift Briefing Agent
Briefs every incoming shift with what the last one saw, site by site.
groupsReports to Guards and supervisors, in myKareenos
Your teams in myKareenos
People stay in charge. This is what each team sees, and where.
What you need to start
grid_onSheets to start with
- Sites
- Guards
- Patrols
- Incidents
forumChannels to connect
- Phone calls
extensionTools it can use
- Your patrol or checkpoint system
- Live location from the guards’ phones
infoAlready use a patrol system? Kareenos reads its scans where they are and acts on the missing ones.
Later, when you are ready
Nothing to build on day one. When the agents are running, the same records can grow into more.
- Level 2 · See
- A night board with every site’s patrol status, and a monthly record for each client.
- Level 3 · Ship
- A client portal at your own address, where each client sees their own patrols and incidents.