Account
Account and admin
Who can see what, where your settings and credentials live, how usage is billed, and where to get help.
Administration
groupsTeams and accessTeams decide what each person sees and does, which agents they get, and what they can start themselves.settingsSettings and Agent ConfigUsers, files, email, and the place your own API keys live so they can be rotated without touching a build.tollSubscription and creditsWhat the two credit balances in the top bar mean, what spends them, and how to top up.
Connections and channels
powerConnectorsThe one page where your outside credentials live, and the rules that apply to every one of them.alternate_emailChoosing an email optionKareenos sends and receives email in three different ways. Here is which one you need, and why they are not interchangeable.dnsEmail servers (SMTP and IMAP)Connect your own mail server so agents can send from your addresses and react to mail arriving in a shared inbox.cloudGoogle and Microsoft accountsRegister your organization's own Google and Microsoft app, then let each person link their own mailbox, calendar and files.forward_to_inboxTransactional emailThe sending account your agents email customers through, using an address you have verified so the reputation is yours.extensionBuffer and GitHubTwo ready-made connectors: social posting through your Buffer account, and publishing or importing projects through your GitHub.chatMessaging channelsConnect WhatsApp, Telegram and Slack so customers and colleagues reach your agents in the app they already use.callVoice channelsGive your agents a real phone number they answer and can call out from, and finish the setup on the phone provider's side.extensionBrowser extensionInstall the Kareenos Chrome extension from the zip, turn on Developer mode, load it unpacked, then sign in and link it to a project so agents can act in your own browser.
Help
Start with Teams and access.