Kareenos Demo: Clinic Booking Agent in Action on WhatsApp, Calendar, and Voice (Part 2: Live Test)
Part 2 of the Kareenos clinic booking demo. The Booking Officer project is built and tested. We explore what Super Agent created, connect WhatsApp, and run live tests: a patient books on WhatsApp, cancels with double confirmation, and checks availability by voice through the agent's shared link.
What happens in the video
- Super Agent finishes the build and delivers full project documentation: agents, data sheets, documents, flow diagrams, data flow diagrams, action diagrams, and the complete workflow
- We tour the project's data sheets: bookings, booking logs, services, patients, and practitioners
- Bookings switch between table, calendar, Kanban, form, and map views, with full relations between sheets
- Workspace dashboard pages show today's bookings and activity for the clinic admin or manager, with manual booking when needed
- We connect WhatsApp by linking a phone as a linked device, then assign it to the Booking Officer so only one agent replies to patients
- A patient books a rehab session with Mark on WhatsApp and receives a booking code
- The booking appears in Google Calendar and in the mini calendar built in Workspace
- The patient cancels on WhatsApp. The agent waits for an explicit "Yes" at each step, with double confirmation before cancelling
- Google Calendar marks the appointment as cancelled right away
- We open the agent's shared link, branded in the studio and ready to embed on the clinic's site, and start a voice call
- The agent checks tomorrow at 1 PM, finds a sixty-minute initial assessment with Mark Tremblay for 130 Canadian dollars, and asks for the patient's name and mobile number
- Patients verify with a one-time SMS code, then book, change, or cancel freely
Chapters
00:00The finished build and its documentation01:19Agent view and data sheets01:43Table, calendar, Kanban, form, and map views01:57Workspace dashboards02:31Connecting WhatsApp03:11Assigning WhatsApp to one agent03:32Booking on WhatsApp04:04Calendar sync04:39Cancelling with double confirmation05:40Cancellation synced to Google Calendar05:45Shared link, branding, and embedding06:12Voice call booking07:08SMS one-time code verification
Start with Part 1: The Build to see how this project was created.