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Kareenos for facilities

Facility management is a long list of small promises: the leak gets fixed, the contractor turns up, the inspection happens before it is due. Each promise depends on someone chasing.

Kareenos gives the chasing to agents. They follow every work order to the end, confirm vendors, keep the inspection calendar, and tell tenants what is happening. Your facility managers see the exceptions in myKareenos.

Who it is for
Facility management companies and property teams, from one building to a portfolio.
What comes in
Tenant requests by email and WhatsApp, vendor replies, inspection certificates, photos from site staff.
Your teams
Facility managers on the web, site staff and technicians on the myKareenos app.
A good first agent
Work order follow-up. The inspection calendar usually comes next.

A day with agents on the team

What arrives, what the agent does with it, and who in your team sees it in myKareenos.

  1. 8:10 a.m.

    A tenant emails: no heating on the third floor.

    The agent opens a work order, assigns your heating vendor, and replies to the tenant with the reference and the next step.

    Facility managers see the new work order on their list. Nothing for them to do yet.

  2. 11:30 a.m.

    The work order is close to its deadline and the vendor has not confirmed.

    The agent calls the vendor, gets no commitment, contacts the backup vendor from your approved list, and books 2 p.m.

    Facility managers approve the backup vendor with one tap if it costs more than usual.

  3. 3:00 p.m.

    The technician finishes the job.

    The agent collects the photo and the sign-off, closes the work order, and tells the tenant.

    Site staff confirm the fix on the myKareenos app before it closes.

  4. Thursday

    Fire-extinguisher inspections are due in 21 days across 14 buildings.

    The agent books the inspector for each building, tells each building contact, and collects the certificates as they arrive.

    Facility managers get a task for each failed item, with the certificate attached.

  5. Month end

    The same pump has failed for the third time in four months.

    The agent links the three work orders, adds up the repair costs, and sets out repair against replace.

    Operations director gets the decision as a task with the whole history attached.

The agents

Each agent has one job and reports to one of your teams.

  • Work Order Agent

    Owns every work order from request to sign-off: vendor, follow-up, proof and the tenant update.

    Reports to Facility managers, in myKareenos

  • Inspection Agent

    Keeps every recurring inspection, certificate and permit on time across your buildings, and files the evidence.

    Reports to Facility managers, in myKareenos

  • Portfolio Review Agent

    Compares buildings on costs, response times and repeat failures, and tells you what to fix or copy.

    Reports to Operations director, in myKareenos

Your teams in myKareenos

People stay in charge. This is what each team sees, and where.

TeamWhereWhat they see
Facility managersmyKareenos on the webWork orders at risk, vendor approvals, failed inspection items.
Site staff and techniciansmyKareenos appJobs at their building, sign-offs to confirm, photos to take.
Operations directormyKareenos on the webRepeat failures and repair or replace decisions, with the numbers.

What you need to start

Sheets to start with

  • Buildings
  • Work orders
  • Vendors
  • Inspections

Channels to connect

  • Email
  • WhatsApp
  • Phone calls

Tools it can use

  • Your work order or ticket system, read where it is
  • Calendar

Already use a ticket system? Kareenos can read it where it is and chase what it holds.

Later, when you are ready

Nothing to build on day one. When the agents are running, the same records can grow into more.

Level 2 · See
A board of open work orders by building, and a monthly report of costs and response times.
Level 3 · Ship
A tenant portal at your own address, where tenants raise requests and follow them.