Customer channels
WhatsApp, WhatsApp Business, Telegram, SMS and email, two-way.
What is Kareenos
One place where your agents, your team and your data run the business.
Kareenos is three levels. Run your operation with agents and your team. See it in dashboards and reports. Ship it as apps for your customers. Every level is complete on its own.
Level 1 · Run
Everything your business runs on, in one project.
A project holds your agents, your automations, your data sheets, your documents, your teams and your channels. You describe what you need in your own words, and the Super Agent sets it up. From then on the agents run it with your team.
chatWhatsApp, Telegram, SMS
phone_in_talkPhone calls
mailEmail
photo_cameraPhotos & voice notes
my_locationLocation
storageYour systems
hubEverything connectedevery part talks to every other part
smart_toyAgents
precision_manufacturingAutomations
grid_onData sheets
task_altTasks & approvals
forward_to_inboxReplies & reports
smartphonemyKareenos
sync_altYour systems
The Super Agent
Describe it. The Super Agent sets it up.
Tell Kareenos what you want in your own words. The Super Agent asks what it needs to know, plans the work with you, and builds the agents, automations, data sheets and screens that will run it. Change anything later by asking.
- Plain words in, a running operation out
- It plans with you and asks before it builds
- Start from a ready-made operation in the Marketplace
- Change it later the same way you built it
Agents
Agents do the work. Your team stays in charge.
Each agent has a job: answer customers, chase what is late, assign tasks, write the morning report. Agents read your live records, decide what needs doing, talk to people on their channels, and hand anything that needs judgment to a person.
- One job each, with only the tools you allow
- They remember the people and the history they work with
- They escalate to a person the moment judgment is needed
- Every decision they make is kept on the record
Automations
The routine runs the same way every time.
Not everything needs a decision. Reminders, reports, reorders and schedules run as automations: on a timer, when a record changes, or when an agent asks. Predictable, repeatable, and visible in the operation's map.
- On a schedule, on a change, or on request
- The same steps every time, at a cost you can predict
- Agents handle only what needs an actual decision
- Every run logged, so you can see what happened
Data sheets
Your records, live.
Data sheets hold the live records of the operation: customers, jobs, orders, stock, visits. People and agents work in the same sheets at the same time. A row changes and the right agent notices. Bring an Excel file and it becomes live data your whole team can use.
- People and agents in the same sheets, live
- A change in a row can start the next step
- Formulas, lookups, photos, locations and signatures as columns
- Your existing systems can be read in place, untouched
Documents
Your knowledge in, your documents out.
Drop in your price lists, policies, manuals and contracts and every agent in the project knows them. Agents write documents too: reports, briefings, summaries, ready to share as a link.
- Price lists, policies and manuals, known by every agent
- Reports and briefings written for you
- Search across everything, in English and Arabic
- Share any document as a link you can revoke
Connections
The systems and tools you already use.
Connect the channels your customers write on, the calendars and files your team lives in, and the systems your records already sit in. Your originals stay where they are.
Phone calls
A phone number your agents answer and call from, live.
Calendar, mail and files
Google Calendar, Gmail, Drive and Sheets, Outlook: linked in one click by the person who owns the account.
Excel and spreadsheets
Bring a workbook and it becomes live data your team can use.
Your databases
Read your existing records in place. Nothing moves, nothing changes.
Payments
Take payments and subscriptions with Stripe, straight from your agents and apps.
Your browser
Agents can work inside the sites you use, with you watching and approving.
Anything with a link
Other systems can call Kareenos, and Kareenos can call them back.
Teams
Agents work with your team, not around it.
Set up your teams once: who does what, who approves, who gets called when something needs a person. Agents assign tasks to the right person, follow up until they are done, and escalate the moment judgment is needed.
- Roles, approvals and escalations, set once
- Each team sees only what it needs
- Invite people by email; they land in their team
- Agents follow up with people, not just records
myKareenos
Where your agents and your people meet.
On the web, one inbox shows exactly what needs a person. On the phone, every employee carries the same inbox, with photo proof, signatures, voice notes, GPS tasks and one-tap approvals. Employees reply, attach, approve or push back, and the agents adapt.
myKareenos on the phone · tasks, chat, voice
Location
Know where everything is, without asking.
Deliveries, vehicles and field teams on a live map. Agents are told the moment someone arrives, leaves, or stops where they shouldn't, and they act on it. Routes are planned in seconds, not on a whiteboard.
- Live map plus full history for everything you track
- Arrivals and departures start the next step on their own
- Routes planned and replanned in seconds
- The right person alerted the moment something is off
Vision
Your team snaps photos. Agents do the checking.
A worker takes a few photos and leaves a voice note. Agents look at both, judge what they see, and act on it: damage logged, delivery confirmed, shelf flagged, site checked. Nobody sits reviewing photos.
- Capture from any phone, straight into the operation
- Damage, deliveries, shelves, sites: checked automatically
- Voice notes understood and attached to the record
- Every judgment kept with the evidence behind it
photo_cameraDock Cameracapture session · 3 photos + voice notesession 4c1a
mic voice note → “third bay, check the damaged crate”
session ready → 2 subscribers woke · YOLO26 + judging agent
Channels
Your customers stay where they already are.
WhatsApp, Telegram, SMS, email, and live phone calls, inbound and outbound. Nothing new for customers to install. Customers reach your agents on their channels. Your team works with your agents in myKareenos.
- WhatsApp, Telegram, SMS and email, two-way, with photos and voice notes
- Live phone calls: agents answer, call out, and hand over to a person mid-call
- Customers outside, your team inside, one operation
- Every conversation on the record, searchable later
smart_toySupport Agent online · actingmore_horiz
mic0:10“Where's my order? The crew's already on site…”
Order #2231 left the warehouse at 8:10. The driver is 20 minutes out. I'll message you the moment it arrives.
task_alt Answered on WhatsApp · #2231 · out for delivery
Level 2 · See · Workspace
When it runs, see it.
Workspace turns your live data into dashboards, pages and reports your team opens every day. Built from the same records your agents work on, so what you see is what is happening. Ask for a dashboard in your own words and the Super Agent builds it.
- Dashboards for managers, pages for teams, reports to share
- Built from the live records, never a copy
- Pages your drivers, reps or technicians open on their phone
- Reports as links you can send to your accountant or a client
Level 3 · Ship · K-Apps
When it works, ship it.
K-Apps turns your operation into apps and portals for your customers and your team, running on your agents and data, built with Claude Code and hosted by Kareenos at their own address. Publish to the Marketplace or let others build on what you made.
- A customer portal or an ordering app at its own address
- A team app with your Kareenos sign-in
- Running on the same agents and data sheets
- Publish the whole operation to the Marketplace
Trust
On your terms.
lock
Your data stays yours
Kareenos reads the systems you already run and keeps its own records inside your business.
how_to_reg
Nothing sensitive without a person
Agents only touch what you allow, and the moves that matter wait for a human yes.
history
Everything on the record
Every message, call, task and decision is kept, so you can always see who did what, and why.
Start with your own operation.
Sign up, describe what you need in your own words, and the Super Agent sets it up. Prefer to see it first? Book the 15-minute demo and we show you Kareenos running on a sample of your own business data.